Linear Garage Door Operator/Opener
Troubleshooting Tips
LAMP FLASHES TROUBLE CODE
1 FLASH
2 FLASHES
3 FLASHES
4 FLASHES
5 FLASHES
6 FLASHES
7 FLASHES
PROBLEM
No Problem
Door won’t close
Door won’t close
Door reverses or won’t open or close
Door won’t open from remote control
Motor ran longer than 30 seconds
Limit error
CAUSE
Remote control entered into memory
Shorted wall station wires
Safety beam obstacle
Open or Close force exceeded
Remote was activated while vacation switch was locked
Mechanical or electronic failure
Encoder has detected error or down limit set above up limit.
REMEDY
Add any additional remote controls (MegaCode™ type only)
Check wall station wires. Be sure both are connected to the terminal screws. Check for a staple in the wall station wires. Remove any staples compressing the wire.
Check for obstacles. Align the safety beam (Section 4)
Check for obstruction or binding of garage door. Perform field reset (Section 8) if necessary
Unlock vacation switch on wall station
Call your local garage door professional
Reset the open and close limits. If error occurs again, call your local garage door professional.
Battery Troubleshooting
These conditions occur when battery backup is installed, and the door is stopped in the open position. Feedback is given via an audible alarm.
Number of Beeps
2
4
5
Condition
Low Battery
No Capacity
Battery Shorted
CAUSE
Battery is low
Battery is no longer holding a charge.
Battery is internally shorted or battery leads are shorted.
REMEDY
Check that AC power is connected and allow battery to charge. It will take approximately 10 hours to charge the battery
Replace battery now
Check battery wires for shorting. If wires are OK, replace battery now.
Adjusting the Open and Close Limits
The limit settings control how far the door will open or close. The limits should be set so the door opens just short of any door stops, and closes at the fl oor level. If required, use the following steps to adjust the limits. After beginning to adjust the limits, if no buttons are pressed for one minute, the opener will return to normal operation.
Adjusting the Open Limit
- Use the wall station or a remote control to move the door to the open limit position.
- On the back of the opener, press both the UP and LEARN buttons for three seconds. The green indicator and opener’s light will fl ash twice then stay on.
- Use the UP and DOWN buttons to jog the door at slow speed to fi ne-tune the open limit position.
- When the door is at the proper open limit position, press the LEARN button to store the setting and exit setup. The green indicator and the opener’s light will flash two times
Adjusting the Close Limit
- Use the wall station or a remote control to move the door to the close limit position.
- On the back of the opener, press both the DOWN and LEARN buttons for three seconds. The red indicator and opener’s light will flash twice then stay on
- Use the UP and DOWN buttons to jog the door at slow speed to fine-tune the close limit position.
- When the door is at the proper close limit position, press the LEARN button to store the setting and exit setup. The red indicator and the opener’s light will flash two times.
Adjusting the Force Factor (Installation Option, Normally Not Used)
The opener uses the peak force measured during each of the last four complete cycles plus a “force factor” to calculate the maximum allowed force setting for the current door cycle. If the calculated maximum force setting is exceeded during the current door cycle, the opener reacts to the obstruction. As door hardware conditions change over time with weather and wear, the calculation of the maximum door force setting using the four cycle running average will compensate for the current conditions of the installation
Changing the Force Factor Setting
As an installation option, the opener’s “force factor” can be adjusted to change the amount of pressure exerted on an obstacle before the opener reacts to the obstruction.
- Press both the UP and DOWN buttons for three seconds. The red and green indicators and opener’s light will fl ash twice.
- Use the UP or DOWN buttons to set the force factor. Pressing the UP button increases the force factor, pressing the DOWN button decreases the force factor
- After selecting the force factor, press the LEARN button to store the setting and exit setup. The red and green indicators and the opener’s light will fl ash two times. (If the force factor is not set within one minute, the opener will return to normal operation at its previous force factor setting.)
- After changing the force factor setting, perform the Safety System Reversal Test.
FORCE FACTOR INDICATOR TABLE
GREEN ON
RED & GREEN ON
RED ON
LOW FORCE FACTOR
MEDIUM FORCE FACTOR
HIGH FORCE FACTOR
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Contact Us
Signs include unusual noises, slow operation, or visible damage. Contact ADM Garage Doors, INC for a professional assessment.
We offer a variety of styles, materials, and colors suitable for residential and commercial properties, including custom options.
Typically, installations are completed within a few hours, depending on the door type and site conditions.
Yes, we offer emergency repair services to ensure your garage door is safe and functional at all times.
Cities We Serve
- Cameron Park/ Shingle Springs, CA
- Diamond Springs, CA
- El Dorado Hills, CA
- Fair Oaks, CA
- Folsom, CA
- Gold River/ Rancho Cordova, CA
- Granite Bay, CA
- Loomis, CA
- Orangevale, CA
- Rancho Murieta, CA
- Rescue, CA
- Rocklin, CA
- Roseville, CA
COMMUNITIES WE SERVE IN FOLSOM
95630 – Folsom
95630- The Enlcave, Folsom Lake College, Steeplechase, Veranda, Older Downtown Folsom, Fieldstone Meadows, Ridgestone Meadows, Ridgeview, Reflections, Empire Ranch, Sibley Square, Folsom Lake, Willow Springs, Hoxsie Ct, Broadstone, Blue Ravine Oaks, Cimmaron Hills, Morningside, The Falls at Willow Creek, The Parkway, Briggs Ranch, Lake Pointe, Folsom Industrial Park, The Knolls, La Collina Dal Lago, Cobble Hills Ridge, Cobble Ridge, Sierra Woods, Folsom Heights, Oak Vista Estates, Folsom Sierra, Camberwell/Kennnerly, Los Cerros, Perserve at Blue Ravine, Natomas Heights, Prairie Oaks, Valley Pines/Baldwin Dam
Rancho Diablo, Willow Creek ,Willow Creek East, American Rivers Estates, Willow Creek Estates South, Natomos Station, American River Canyon, Hillcrest, Folsom Ranch, Russell Ranch, Diamond Glen, Creekside Manor, Sage at Folsom, Vintage at Folsom, Iron Ridge, Lariot At Folsom Ranch, Encore at Folsom Ranch, Rockress II at Folsom Ranch, Platinum Peak at Russell Ranch, Brass Pointe at Russell Ranch, The Trails, Sterling Hills at Russell Ranch, Preservce at Folsom Ranch- Heritage Trails, Esquire at Folsom Ranch, Legends at Folsom Ranch